Ann Arbor Concrete Contractors Privacy Policy

Welcome to Ann Arbor Concrete Contractors Privacy Policy. Your trust is important to us, and we are dedicated to ensuring the privacy and security of your personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding your information. By using our website, https://annarborconcretecontractors.com, you agree to the practices described in this policy.

Information We Collect

a. Personal Information You Provide

We may collect personal information directly from you when you:

Submit an inquiry or service request through our website.
Sign up for newsletters or promotional communications.
Contact us via email or phone.

This information may include:

Your full name
Contact information, such as phone number and email address
Physical address for service inquiries

b. Non-Personal Information Collected Automatically

When you visit our website, we may automatically collect non-personal information, such as:

Your device type and operating system
Browser type and version
Referring website or link
IP address and geolocation data
Pages visited, time spent on each page, and clickstream data

c. Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience and understand how our site is used. These tools collect information such as:

User preferences and login credentials
Website performance and analytics data

You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information collected to:

Respond to your service inquiries and connect you with concrete construction companies.
Facilitate communication between you and the service providers.
Analyze and improve website functionality and user experience.
Send you important updates, promotional offers, and notifications related to our services.
Maintain legal and regulatory compliance.

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

a. With Service Providers

We share your details with vetted concrete construction companies to address your service requests. These companies operate independently, and their use of your data is governed by their respective privacy policies.

b. With Third-Party Vendors

We may engage third-party vendors for:

Website hosting and maintenance
Data analytics and performance monitoring
Marketing and promotional campaigns

c. For Legal Obligations

We may disclose your information if required by law or to protect our rights, comply with legal processes, or prevent fraud or abuse.

4. Your Responsibilities When Using Third-Party Services

As a lead generation platform, we only facilitate the connection between users and concrete construction companies. We do not assume liability for the services provided by these companies, including:

Work quality or timelines
Damages, disputes, or malpractice
Non-compliance with local regulations

We strongly recommend that you independently verify the credentials and reliability of any service provider before proceeding.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Comply with legal and regulatory obligations.
Resolve disputes and enforce agreements.

When no longer required, your data will be securely deleted or anonymized.

6. Data Security

We implement robust technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmission.
Firewalls and intrusion detection systems.
Restricted access to sensitive data.

However, please note that no online platform can guarantee 100% security. Users are encouraged to take precautions, such as using strong passwords and avoiding sharing sensitive information unnecessarily.

7. Your Rights

You have the following rights regarding your personal information:

a. Access and Rectification

You can request access to the information we hold about you and request corrections for inaccuracies.

b. Deletion

You may request the deletion of your personal information, subject to legal obligations requiring data retention.

c. Data Portability

You may request a copy of your data in a structured, machine-readable format.

You may withdraw consent for specific data uses, such as marketing communications, by contacting us at info@annarborconcretecontractors.com.

8. Third-Party Links and Services

Our website may include links to external websites or services. Please note that we are not responsible for the privacy practices or content of third-party platforms. We encourage you to review their privacy policies before interacting with their services.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with their information, please contact us immediately at info@annarborconcretecontractors.com for prompt removal.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us:

Email: info@annarborconcretecontractors.com
Website: https://annarborconcretecontractors.com

Effective Date: 26th December 2024